Promoting Expert Patients As Co-Creators And Disseminators: Prior, During And After The Pandemic


Monday, November 16th 15:15 - 16:15 (Swiss time)


Underlying the achievement of most SDG3 targets is universal access to and uptake of quality, affordable health services (SDG target 3.8), the large majority delivered close to where people live and work (i.e. primary care). Most parts of the world have seen expansion in the access to health services and coverage of key interventions over the last two decades. There have also been notable improvements in financial protection.

Yet, in many countries, large coverage gaps remain, and the COVID-19 slowed down or halted these processes.

The current pandemic is a test for health systems and the universal health coverage achievement.

It has become more evident that patients play key role.

The key to dealing with todays public health challenges and changing landscape is not to change strategic direction, but to transform the way health and social services are organized, funded and delivered.

For health access and coverage to be truly universal, it calls a shift from health systems designed around diseases and health institutions towards systems designed for people, with people. The people/patient-centred approach requires patient engagement at all stages of the process from the design to evaluation: from research to implementation, from health policy to service delivery, and from recipients to co-creators.

Modern patient advocates need motivation, knowledge, skills, attitudes and ability to engage in all these steps in order to be effective co-designers, co-producers and co-deliverers of patient centric health systems.


Arianne Alcorta



Karen Alparce-Villanueva

Board Member, Philippine Alliance of Patient Organizations (PAPO)

Bisi Bright

CEO and Founder, LiveWell Initiative (LWI)

Angela Grezet

Patient Knowledge Association

Neda Milevska Kostova

Board Vice Chair, International Alliance of Patients’ Organizations (IAPO)